Audio Recording with VoiceNote™ Technology
Frequently, field personnel need to note work performed or interactions with a customer. Some utilities ask field crews to keep a paper log, while others use a radio to contact a note-taking dispatcher. Utilities using laptops in the field take a big risk when muddy hands and keyboards collide. The VoiceNote™ technology in our MUSA software enables a field crew to simply speak their notes. These audio recordings are automatically and permanently attached to a service order for later review or transcription, if desired.