Mobile Field Service Application
Our mobile field service application is designed with the field crew in mind. Our team went out with service crews to determine what their needs and wants are, and then we specifically designed the application with them in mind. Our mobile platform for field service crews is the first of its kind in the utility industry, providing real-time integration between field service tasks and back-office information. We bring GPS-based, wireless, touch-screen technology into service vehicles for the most efficient performance from your service crews.
You will be surprised how cost efficient this application is.
What does Mobile Field Service do?
|Puts service orders in the hands of service crews in real time.|
|In And Out|
|Moving map display|
|Comprehensive service order information|
|Complete integration with meter maintenance procedures|
|“Call before you dig” document viewing|
|Photo attachment to customers/orders/locations|
|VoiceNote™ order annotations|
|Real-time graphical weather|
|Back-office monitoring facility|
|Integration with existing MapGuide or ArcGIS servers|
|Payment processing in the field|