Service Orders

The workhorse of your field service system is a robust service order scheduling system in the back-office. Once an order is scheduled, the crew’s tablet (running our MUSA software) displays all of the critical information, including scheduled time, priority, and distance-based routing.
Everything a field crew might need to know, including detailed order information, customer information, past customer/location/order history, meter data, or associated documents (faxes, e-mails, or photos), is available in the field with a touch.

Other features include:
reddot10x10 Time on job tracking
reddot10x10 Composite crew and multi-crew support
reddot10x10 Integration with meter maintenance procedures
reddot10x10 Barcode scanning
reddot10x10 Truck-to-office and Office-to-truck messaging
reddot10x10 Back-office vehicle, crew, and service order monitoring
Service Orders
Meter Maintenance
Job Tracking
Vehicle Movement
Back Office Viewer
Service Order Video
Meter Maintenance Video
Job Tracking Video
Transfer Service Orders Video
Barcode Scanning Video
Messaging between Tablets
Back Office Viewer Video