The workhorse of your field service system is a robust service order scheduling system in the back-office. Once an order is scheduled, the crew’s tablet (running our MUSA software) displays all of the critical information, including scheduled time, priority, and distance-based routing.
Everything a field crew might need to know, including detailed order information, customer information, past customer/location/order history, meter data, or associated documents (faxes, e-mails, or photos), is available in the field with a touch.
Other features include:
Time on job tracking
Composite crew and multi-crew support
Integration with meter maintenance procedures
Truck-to-office and Office-to-truck messaging
Back-office vehicle, crew, and service order monitoring