Mobile Utility Service Application (MUSA)

Our mobile platform for field service crews is the first of its kind in the utility industry, providing real-time integration between field service tasks and back-office information. We bring GPS-based, wireless, touch-screen technology into service vehicles for the most efficient performance from your service crews. Our system replaces radio-based or paper-based dispatching of service orders and assets by integrating with existing MapGuide or ArcGIS servers to provide up-to-date engineering map data to service personnel.

reddot10x10 GPS-based, wireless, touch-screen tablet technology
reddot10x10 Moving map display
reddot10x10 Electronic dispatching
reddot10x10 Comprehensive service order information
reddot10x10 Complete integration with meter maintenance procedures
reddot10x10 “Call before you dig” document viewing
reddot10x10 Photo attachment to customers/orders/locations
reddot10x10 VoiceNote™ order annotations
reddot10x10 Real-time graphical weather
reddot10x10 Back-office monitoring facility
reddot10x10 Integration with existing MapGuide or ArcGIS servers
reddot10x10 Payment processing in the field
ToughPad in Field
Field Photo
Meter App
Voice Note App
Field Payment